Managing Sport Events Products

Managing Sport Events Products

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    Book

    Whether it’s a local event, state championship, or international competition, running a successful sport event requires the knowledge and skills to plan, organize, promote, lead, and communicate. Managing Sport Events presents the principles and practices related to effective event management, taking readers through the entire process from event conception through postevent evaluation.

    Merging research findings with best practices, Managing Sport Events is an essential text for sport event management courses and combined sport event and facilities management courses. In each chapter, key principles of event management are presented and reinforced through examples from the sport industry. Case studies from a variety of sports and settings offer a balanced, practical perspective for handling all levels of events. In addition, each chapter features a profile of an industry professional providing insights from event managers working in venues.

    This text also includes learning activities that challenge students to assess existing events and consider how they might manage these events differently based on information from the chapter. Numerous checklists, templates, and worksheets throughout the text demonstrate a variety of tools for successful planning and implementation of events. The accompanying instructor guide offers detailed suggestions on incorporating the text into a combined facilities and events course as well as activities and guidelines for implementing a semester-long event management project.

    Managing Sport Events prepares students to enter the field with the conceptual skills to immediately engage in event production and evaluation. It also offers current industry professionals a reliable reference and professional development resource. Readers will find a comprehensive discussion of what it takes to produce a successful event:
    • Event conception and development
    • Key planning areas, including staffing, budgeting, marketing, promotion, sponsorship, and legal and risk management
    • Key operational areas, including services, logistics, and on-site management
    • Postevent duties and considerations
    Managing Sport Events integrates the traditional business segments of sport management with the unique requirements of event management. From a local youth soccer tournament to the Olympic Games, Managing Sport Events is an essential resource for current and future professionals working in parks and recreation, tourism and hospitality, and sports at the high school, college, amateur, minor league, professional, and international levels.

    Table of Contents

    Preface

    Chapter 1. Understanding the Sport Event Industry
    Career Paths in Sport Event Management
    Skills, Knowledge, and Traits for Success
    Sport Events Versus Nonsport Events
    Sport Tourism
    Relationship Between Sport Event Management and Sport Facility Management
    Types of Sporting Events
    Summary
    References

    Chapter 2. Event Conceptualization
    Event Planning
    Leadership and Decision Making in Event Management
    Brainstorming in Event Management
    Purpose of the Event
    Choosing the Type of Event
    SWOT Analysis
    Developing a Mission for the Event
    Setting Goals and Objectives
    Planning Logistics
    Thinking Creatively and Planning for Uniqueness
    Planning Promotional and Ancillary Components
    Developing an Operational Timeline
    Planning for Contingencies
    Summary
    References

    Chapter 3. Event Bidding
    Bidding Process
    Feasibility Studies
    Bid Documents
    Sports Commissions
    Summary
    References

    Chapter 4. Event Staffing
    Organizational Chart
    Identifying Necessary Staff
    Scheduling Staff
    Considering Outsourcing Staff
    Managing and Motivating Staff
    Personal Management Style and Effective Leadership
    Management Meetings
    Communicating With Staff
    Volunteers
    Team Building
    Summary
    References

    Chapter 5. Event Budgeting
    Stages of the Budgeting Process
    Budget Components
    Types of Budgets
    Types of Revenues
    Types of Agreements
    Types of Expenses
    Controlling Costs
    Using Spreadsheets
    Cash Flow and Cash Management
    Summary
    References

    Chapter 6. Event Sponsorship
    Sponsorship
    Sponsorship Components
    Sponsorship Benefits
    Components of a Sponsorship Proposal
    Activation and Evaluation Techniques
    Summary
    References

    Chapter 7. Event Marketing
    Developing a Marketing Plan
    Target Marketing
    The Marketing Mix
    Event Promotion
    Attracting Spectators
    Attracting Participants
    Branding the Event
    Electronic Event Marketing
    Creating Community Support
    Summary
    References

    Chapter 8. Media Promotion and Relations
    The Critical Rs 
    Symbiotic Relationship: Working Together to Achieve Greatness
    Differentiating the Promotional Mix From the Marketing Mix
    Promotional Tools
    Social Media: A “New” Tool for Success
    Evaluating Success
    Summary
    References

    Chapter 9. Contract Considerations
    Types of Contracts
    Tips for Negotiating Contracts
    An Attorney’s Perspective: Neil Braslow, JD, on Contracts
    Federal Legislation
    Summary
    References

    Chapter 10. Risk Management and Negligence
    Risk Management Process
    Risk Management Planning
    Threats to Events
    Crowd Control
    Crowd Management Plans
    Negligence
    Summary
    References

    Chapter 11. Event Services and Logistics
    Event Timeline
    Event Registration
    Ticket Sales
    Food and Beverage Operations
    Waste Management Services
    Custodial Services
    Transportation Services
    Lighting
    Vendor Relationships
    Event Facility Selection
    Customer Service
    Awards Ceremonies
    Summary
    References

    Chapter 12. Event-Day Management
    Event Flow
    Alternative Plans
    Communication
    Managing Staff
    Managing Spectators
    Managing Participants
    Managing Sponsors
    Easily Missed Details
    Summary
    References

    Chapter 13. Postevent Details and Evaluation
    Postevent Promotions
    Postevent Media Coverage
    Sponsor Follow-Up
    Post-Event Debriefing
    Event Evaluation
    Evaluating Outcomes and Objectives
    Measuring Economic Impact
    Summary
    References

    Index
    About the Authors

    Audience

    Textbook for introductory courses in sport event management and sport event and facility management; reference for academic libraries and sport event professionals.

    About the Author

    T. Christopher Greenwell, PhD, is a professor in the department of health and sport science at the University of Louisville in Kentucky. He has taught event management since 2002 and published several articles on unique aspects of the service environment at sporting events and how these can be used as an effective marketing tool.

    Greenwell has direct experience as an event manager, having planned and coordinated the event management, promotions, and game operations for all athletic events in an NCAA Division I athletic program. Events under his management set attendance records in men’s and women’s basketball, volleyball, and women’s soccer. Greenwell was also an event volunteer for major events such as the Ryder Cup, NASCAR, and the World Equestrian games.

    Greenwell and his wife, Donna, reside in Louisville. In his free time, he enjoys watching mixed martial arts and playing fantasy football.

    Leigh Ann Danzey-Bussell, PhD, is an assistant professor of sport management at the University of West Georgia in Carrollton. She has taught event and facility management courses since 2006. In 2008 she was named Outstanding Professor of the Year as recognized by Sigma Phi Epsilon, Gamma Chapter at Ball State University in Muncie, Indiana.

    Danzey-Bussell has over 25 years of experience working in the sport industry in various capacities in NCAA Division I, II, and III and NAIA programs as well as in the nonprofit sector. She has served as the executive director of Team Clydesdale International, Inc., a nonprofit organization responsible for hosting national and world championships in various events. She also worked as the media relations coordinator for the United States Golf Tour. Danzey-Bussell worked as a sport information director responsible for event management and promotion at the University of Alabama, University of South Alabama, and Northeast Louisiana University. Danzey-Bussell serves as one of the co-chairs of the North American Society for Sport Management Teaching & Learning Fair and is a member of the Finance Committee for the North American Society for the Sociology of Sport.

    Danzey-Bussell has volunteered for local, regional, and national sporting events including American Heart Association Heart Walks, Southeastern Conference gymnastics championships, two NCAA Final Fours (Indianapolis and Atlanta), NCAA Swimming and Diving Championships, and the 2012 Super Bowl in Indianapolis. She also served the University of Alabama as the Alumni Chapter President for the state of Indiana for 10 years.

    Danzey-Bussell enjoys attending and watching sporting events, sharing movies with her family, and cooking. She and her husband, Timothy, and daughter, Sophie Grace, reside in Carrollton, Georgia.

    David J. Shonk, PhD, is an associate professor in the School of Hospitality, Sport and Recreation Management at James Madison University in Harrisonburg, Virginia, where he conducts research in sport event management and has taught a course in sport facility and event management. Shonk has worked as a meeting and event planner in both professional sport and the nonprofit sector since 2003. During that time he was responsible for planning a range of conferences, tours, and events including concerts, on-field promotions, and special events, such as the Carolina League All-Star Game. He also worked as marketing director of the Salem Professional Baseball Club and director of development at DECA, Inc.

    In 2011, Shonk founded the Harrisonburg-Rockingham Sports Commission, where he serves as the executive director of this all-volunteer organization. He is also a member at large of the North American Society for Sport Management Executive Council.

    Shonk lives in Harrisonburg with his wife, Jennifer, and their children. He enjoys coaching his children’s sport teams, traveling with his family, and staying fit with cardio workouts.

    Ancillaries

    All ancillary materials are FREE to course adopters and available online at www.HumanKinetics.com/ManagingSportEvents.  

    Instructor guide. Offers tips on incorporating the text in a combined facilities and events course. It also provides suggestions and guidelines for implementing a semester-long class-run event management project, such as a golf tournament fundraiser.

    Test package. Features a bank of more than 150 questions in mutiple-choice, true-or-false, essay, and fill-in-the-blank formats. The test package is available for use through multiple formats, including a learning management system, Respondus, and rich text.

    Presentation package. Includes more than 150 slides that instructors can use for class discussion and presentation. The slides in the presentation package can be used directly within PowerPoint or printed as transparencies or handouts for distribution to students. Instructors can easily add, modify, and rearrange the order of the slides as well as search for content based on key words.

    The presentation package is also available for purchase • ISBN 978-1-4504-5374-5.

    eBook

    Whether it’s a local event, state championship, or international competition, running a successful sport event requires the knowledge and skills to plan, organize, promote, lead, and communicate. Managing Sport Events presents the principles and practices related to effective event management, taking readers through the entire process from event conception through postevent evaluation.

    Merging research findings with best practices, Managing Sport Events is an essential text for sport event management courses and combined sport event and facilities management courses. In each chapter, key principles of event management are presented and reinforced through examples from the sport industry. Case studies from a variety of sports and settings offer a balanced, practical perspective for handling all levels of events. In addition, each chapter features a profile of an industry professional providing insights from event managers working in venues.

    This text also includes learning activities that challenge students to assess existing events and consider how they might manage these events differently based on information from the chapter. Numerous checklists, templates, and worksheets throughout the text demonstrate a variety of tools for successful planning and implementation of events. The accompanying instructor guide offers detailed suggestions on incorporating the text into a combined facilities and events course as well as activities and guidelines for implementing a semester-long event management project.

    Managing Sport Events prepares students to enter the field with the conceptual skills to immediately engage in event production and evaluation. It also offers current industry professionals a reliable reference and professional development resource. Readers will find a comprehensive discussion of what it takes to produce a successful event:
    • Event conception and development
    • Key planning areas, including staffing, budgeting, marketing, promotion, sponsorship, and legal and risk management
    • Key operational areas, including services, logistics, and on-site management
    • Postevent duties and considerations
    Managing Sport Events integrates the traditional business segments of sport management with the unique requirements of event management. From a local youth soccer tournament to the Olympic Games, Managing Sport Events is an essential resource for current and future professionals working in parks and recreation, tourism and hospitality, and sports at the high school, college, amateur, minor league, professional, and international levels.

    Table of Contents

    Preface

    Chapter 1. Understanding the Sport Event Industry
    Career Paths in Sport Event Management
    Skills, Knowledge, and Traits for Success
    Sport Events Versus Nonsport Events
    Sport Tourism
    Relationship Between Sport Event Management and Sport Facility Management
    Types of Sporting Events
    Summary
    References

    Chapter 2. Event Conceptualization
    Event Planning
    Leadership and Decision Making in Event Management
    Brainstorming in Event Management
    Purpose of the Event
    Choosing the Type of Event
    SWOT Analysis
    Developing a Mission for the Event
    Setting Goals and Objectives
    Planning Logistics
    Thinking Creatively and Planning for Uniqueness
    Planning Promotional and Ancillary Components
    Developing an Operational Timeline
    Planning for Contingencies
    Summary
    References

    Chapter 3. Event Bidding
    Bidding Process
    Feasibility Studies
    Bid Documents
    Sports Commissions
    Summary
    References

    Chapter 4. Event Staffing
    Organizational Chart
    Identifying Necessary Staff
    Scheduling Staff
    Considering Outsourcing Staff
    Managing and Motivating Staff
    Personal Management Style and Effective Leadership
    Management Meetings
    Communicating With Staff
    Volunteers
    Team Building
    Summary
    References

    Chapter 5. Event Budgeting
    Stages of the Budgeting Process
    Budget Components
    Types of Budgets
    Types of Revenues
    Types of Agreements
    Types of Expenses
    Controlling Costs
    Using Spreadsheets
    Cash Flow and Cash Management
    Summary
    References

    Chapter 6. Event Sponsorship
    Sponsorship
    Sponsorship Components
    Sponsorship Benefits
    Components of a Sponsorship Proposal
    Activation and Evaluation Techniques
    Summary
    References

    Chapter 7. Event Marketing
    Developing a Marketing Plan
    Target Marketing
    The Marketing Mix
    Event Promotion
    Attracting Spectators
    Attracting Participants
    Branding the Event
    Electronic Event Marketing
    Creating Community Support
    Summary
    References

    Chapter 8. Media Promotion and Relations
    The Critical Rs 
    Symbiotic Relationship: Working Together to Achieve Greatness
    Differentiating the Promotional Mix From the Marketing Mix
    Promotional Tools
    Social Media: A “New” Tool for Success
    Evaluating Success
    Summary
    References

    Chapter 9. Contract Considerations
    Types of Contracts
    Tips for Negotiating Contracts
    An Attorney’s Perspective: Neil Braslow, JD, on Contracts
    Federal Legislation
    Summary
    References

    Chapter 10. Risk Management and Negligence
    Risk Management Process
    Risk Management Planning
    Threats to Events
    Crowd Control
    Crowd Management Plans
    Negligence
    Summary
    References

    Chapter 11. Event Services and Logistics
    Event Timeline
    Event Registration
    Ticket Sales
    Food and Beverage Operations
    Waste Management Services
    Custodial Services
    Transportation Services
    Lighting
    Vendor Relationships
    Event Facility Selection
    Customer Service
    Awards Ceremonies
    Summary
    References

    Chapter 12. Event-Day Management
    Event Flow
    Alternative Plans
    Communication
    Managing Staff
    Managing Spectators
    Managing Participants
    Managing Sponsors
    Easily Missed Details
    Summary
    References

    Chapter 13. Postevent Details and Evaluation
    Postevent Promotions
    Postevent Media Coverage
    Sponsor Follow-Up
    Post-Event Debriefing
    Event Evaluation
    Evaluating Outcomes and Objectives
    Measuring Economic Impact
    Summary
    References

    Index
    About the Authors

    Audience

    Textbook for introductory courses in sport event management and sport event and facility management; reference for academic libraries and sport event professionals.

    Presentation Package

    The presentation package for Managing Sport Events includes more than 150 slides of content from the book, sorted by chapter for easy searching. Instructors can use these images to supplement lecture slides, create handouts, or develop other teaching materials for their classes.

    The presentation package is free to course adopters and available online at www.HumanKinetics.com/ManagingSportEvents.



    For use outside of a college or university course, this image bank may be purchased by clicking on the Add to Cart button near the top of this page and proceeding through checkout. Once your order is complete, you can immediately access the content at www.HumanKinetics.com/ManagingSportEvents.

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